Business Continuity Plan

Introduction. Intercam has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with the following summary information about our Business Continuity Plan.
Contacting Us. If after a significant business disruption you cannot contact us as you usually do at 305/377-8008 in the United States, or our toll free numbers from Mexico (85-25-62-91 Mexico City and 01800-681-1857), and from Buenos Aires, Argentina (59-84-18-83), you should call our alternative numbers in the United States: 305/773-9589, 305/519-2153, 305/244-7919 or 305/753 2184, or 305/281-5521. If you cannot access us through any of those numbers, you can contact our clearing firm, Pershing, directly. Pershing can process limited trade-related transactions, cash disbursement requests, and security transfer requests. Instructions to Pershing must be in writing and transmitted via facsimile or postal service as follows:
Pershing LLC
P.O. Box 2065
Jersey City, New Jersey 07303-2065
Facsimile: (201) 413-5368
Please note that the facsimile number above is for business interruption-related issues only, and should not be used for any other purposes, such as change of address notices, account transfers, and/or credit verification. Information received on this fax that is unrelated to business interruption issues will not be acted upon.

For additional information about how to request funds and securities when we cannot be contacted due to a significant business interruption, refer to the information provided by Pershing on its Web site at or dial (201) 413-3635 for recorded telephonic instructions. If you cannot access the instructions from the previously noted number, you may call (213) 624-6100 extension 500, an alternate number for recorded instructions.
Our Business Continuity Plan. We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the Firm’s books and records, and allowing our customers to transact business.

In short, our plan is designed to permit our Firm to resume operations as quickly as possible, given the disruption’s scope and severity. Your orders and requests for funds and securities could be delayed during this period. The Firm tests its capabilities for resumption of business annually.

Varying Disruptions. Business disruptions vary in their scope and severity. The plan outlines the actions the Firm will take in the event a building, city-wide, or regional incident disrupts our business, including relocating technology, records, and operational personnel to alternate facilities. The Firm’s recovery time objective for business resumption is four (4) hours where relocation is unnecessary, six (6) hours where relocation of personnel, records and/or technology is necessary and relocation to a remote site within South Florida is feasible, and one business day where relocation outside of the South Florida area is necessary.

Recovery objectives may be adversely affected due to the unavailability of external resources and circumstances beyond the Firm's control. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customer’s prompt access to their funds and securities.

For more information. If you have questions about our business continuity planning, you can contact us at (305) 377 8008.
1221 Brickell Avenue, Suite 600
Miami, Florida
33131 U.S.A.
© 2022 Intercam. All Rights Reserved.
(305) 377 8008

Números para llamada gratuita

México: 01800 681 1857
Ciudad de México: 8525 6291
Buenos Aires, Argentina: 5984 1883